英文求职自荐书:客户服务代表

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SandyLin15/F,TOWER2,BRIGHTCHINA,BUILDING1,BEIJING.

SUMMARYOFQUALIFICATIONS

Demonstratedabilityintheprovisionofsalessupportservices.Includesestablishmentoftheclientbase,extensivecustomerservicing,telemarketing,coldcallingandsalesterritorydevelopment.

Consistentlymet/exceededsalesgoalsandinstitutedsalesprograms;salesincreasedfrom$8to$25million.

Thoroughknowledgeofmanagementproduction;assuretimelyandaccuratepresentationofgoods;adeptatcoordinatingdeliveryprocesses,organizationofdeliveryschedulesandmonitoringdeliverypersonnel.

Extensiveexperienceinfacilitatingoperationalprocedures,Respondtocustomercomplaints;resolveproblemelements;interactwithcreditdepartmenttoascertaincustomeraccountstatus.Handlesourcingofvendors,contractnegotiation,purchasing,correspondence,accountadjustmentsandinventorycontrol.

Exceptionalcommunication/interpersonalandorganizationalskills.

EXPERIENCE

1989-PresentOXBRIDGE,INC.

Interfacewithmerchandisingpersonnel,atalllevels,andprovidetechnicalinformationoncompanyproductsandservices.

Interactwithcustomers,providingadviceintheselectionofproducts.Monitorproductiontoensurerealizationofcustomerspecifications.

Collaboratewithcontractingmerchandisersforcontractnegotiationonsupplies.Conductextensivematerialscostingprocesses.

Coordinatedeliveryschedulesandmonitordeliverypersonnel.

OrganizepromotionaldemonstrationactivitiesforhomeandHewYorkmarketingoffice.

Respondtoandresolvecustomercomplaints.

Manageofficeoperationsandproducecorrespondence.

Controlstockandconductpurchasingprocedures.

Assistsalesdepartmentinestablishingclientbase/salesterritories.

EDUCATION

1993-PresentPROPHETJUNIORCOLLEGE

AssociateDegreeProgram

ComputerOperationsProgram:Lotus1-2-3,DatabaseIII,Typing,Word-processing(Multimate),BusinessMath,SpeechCommunication,IntroductiontoComputersandEnglishComposition.

Notice

Backgroundsummaryaccentuatescandidate''''sacquiredprofessionalskillsandimpressivetrackrecord.

Listingrelevantcoursesaddsweighttocandidate''''seducationalcredentials.